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Exemples de recherche : “Delivery times”, “Return an item”, “Track my order”

After-sales service

  • Open an after-sales ticket

My product is experiencing a malfunction. How to open an after-sales service ticket?

If your product is still under manufacturer's warranty, there is still time to open an after-sales service ticket. Nothing could be simpler, just log in from your customer area and click on the "after-sales" icon.

You can also open an after-sales service request from the bottom of our website by clicking on the navigation links. The relevant link is "Returns & SAV".

When making your after-sales service request, do not forget to provide as much information as possible about the malfunction. A complete request will be processed as soon as possible.

Frequently Asked Questions

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